We are undeniably, collectively feeling emotionally stretched. The pandemic, racial reckoning, climate change, global political polarization and a challenging labour market has many of us feeling stretched like elastic bands, ready to snap. We find ourselves in reactive mode and our emotions may be closer to the surface. A disagreement happens at work or home, …
Continue reading “Why we can’t have effective conversations when we are upset”
Catherine Shearer chats with Cherolyn Knapp about all things conflict and conflict resolution including: Why she left private practice for dispute resolution How conflict exists with all relationships Why conflict seems negative The types of conflict personalities How to use conflict resolution skills This 58 minute episode aired April 30, 2021. Link to the podcast episode …
Do your teams have the skills to deal with conflict at work in the era of COVID-19? This practical, cost-effective half-day workshop will equip your team with tools they can use immediately to handle new types of conflict, reducing stress for your employees and clients alike. Workers are returning the office, workplaces that had closed …
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As COVID-19 begins to take hold in Canada, social isolation is being advocated for as a mechanism to slow the spread of the virus while scientists work on treatments and vaccines. We can role model effective social isolation by embracing technology to continue our daily work and ensure the economy continues to drive forward. Traditionally, …
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What do labour market statistics have to do with workplace conflict? In August 2019, CBC reported BC’s unemployment rate was the lowest in the country. The lowest unemployment rates for Canadian cities are in Vancouver and Victoria. Conflict left unaddressed causes more than discontent. When workplace conflict boils over, employees become unfocussed, stressed and even …
Continue reading “The cost of workplace conflict in a tight labour market”
In 15 years as a civil litigation lawyer, I have learned a lot about conflict. I have seen the inside of more disputes than I can count. Whether the parties were business partners, contractors and suppliers, parents and children, siblings, employers and employees, lenders and borrowers, they all felt hurt, stressed and drained by the …
Knapp Resolutions