Skookumchuck Pulp Inc.

Thank you for your interest. Keep reading for more information.

Survey is now closed.


This anonymous survey is open to all current employees of Skookumchuck Pulp Inc. Everyone is encouraged to participate.


The survey will be open until Monday, October 26 at 11:59 pm.

The survey will take about 10 minutes to complete.


What do you mean by discrimination?

The BC Human Rights Code states that all employees have the right to work without discrimination on the protected grounds of race, colour, ancestry, place of origin, political belief, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or conviction for a criminal or summary conviction offence that is unrelated to the person’s employment.

Harassment refers to upsetting behaviour or comments that ought to reasonably be known as offensive or unwelcome. Harassment includes, but is not limited to:

  • Actions or comments that are directed at no person in particular but that create an intimidating, demeaning or offensive work environment;
  • Any objectionable comment, act or display that demeans, belittles, compromises or causes personal humiliation or embarrassment and any act of intimidation or threat;
  • Offensive behaviour.

You can learn more about human rights in the workplace at the BC Human Rights Tribunal’s website here.

Why should I participate? What is the purpose of this survey?

It has come to the attention of senior management that people in our workplace may have experienced racism or other discrimination while at work. It is important to us to have a diverse and inclusive workplace where people are not discriminated against or harassed.

We want to be a welcoming and accepting place to work. We want to know more about your experiences in the workplace, in an anonymous way, so that we can understand the challenges our employees may face with discrimination and harassment. We will use the information to make decisions about how to address those challenges (e.g. training, leadership development, workplace inclusion initiatives, policies & procedures, etc). 

How much time will the survey take? Will I be paid for my time?

The survey will take about 10 minutes. Speak to your supervisor to make sure coverage is in place for you to take time to do the survey or to be compensated for time taken to do the survey outside of work hours.

Can I do the survey at home? Do I need a computer?

You need access to a computer, tablet or smartphone to do the survey. You can use a computer in the training centre. Office workers may use their work computers. Or you may use your own personal device or borrow one.

Even if you use a personal computer or phone, IP addresses are not being collected so it’s still anonymous.

Will anyone see my name? What if what I say is negative?

The survey is anonymous and confidential. Our consultant is conducting the survey on a no names basis. No identifying data or information is being collected.

The purpose is to understand the challenges our employees may face with discrimination and harassment and use the information to make decisions about how to address those challenges.

There are no right or wrong answers. We are looking for honest information about your experience with the workplace culture at Skookumchuck Pulp.

What does the union say?

PPWC Local 15 has been consulted and is supportive of this survey. Local 15 encourages its members to participate fully.

Who can I talk to about my concerns about the survey?

Please raise questions or concerns with your supervisor, manager, human resources or our survey consultant, Cherolyn Knapp,

How do I make a complaint of discrimination or harassment in the workplace?

Paper Excellence has a Respectful Workplace policy which prohibits discrimination and harassment. You can find a copy of it at mype/hr-policies or by going to the company intranet home page and selecting “Corporate HR Policies”.

Any employee who believes that they have been discriminated against or harassed or who has witnessed discrimination or harassment is encouraged to report it to their manager, the next level of management or human resources. To make a confidential formal or informal complaint of discrimination or harassment, you can send a email to

All concerns related to behaviour of supervisors or managers should be reported to local human resources. Concerns related to behaviour by local human resources personnel should be reported to the head of the local operations or to the vice-president of human resources. You can also talk to your union representatives.

Employees who in good faith report harassment are protected by law from retaliation. All complaints will be taken seriously.

Who is Cherolyn Knapp?

Cherolyn Knapp B.Comm, LL.B, Q.Med is a conflict resolution consultant, mediator, trainer, workplace investigator and non-practicing lawyer based in Victoria, BC. Cherolyn worked in human resources, non-profit and business management roles before becoming a lawyer. Her 15 years of legal practice covered a range of legal issues including employment and human rights, construction, breach of contract, commercial, property, estates, and family disputes.

Cherolyn has been involved with and continued her learning on discrimination, diversity, equity, and inclusion throughout her entire career. Her approach is to create a space where difficult topics can be explored and then sharing strategies to use going forward. This means starting from an acceptance of the discriminatory frameworks that we have been raised with, striving to be more aware, and combatting discrimination that has taken hold in our day to day lives rather than declaring ourselves to be “discrimination-free.”

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