About Us

Knapp Resolutions is based in the heart of beautiful Victoria, British Columbia, providing mediation, facilitation, training and workplace investigation services to greater Victoria, Vancouver Island, the Gulf Islands, and mainland British Columbia.

Cherolyn Knapp, B.Comm, LL.B, Q.Med

Cherolyn Knapp grew up on the shores of Georgian Bay in Owen Sound, Ontario and earned a Bachelor of Commerce (Human Resources) from Ryerson University in 1995. Before becoming a lawyer, Cherolyn worked in human resources, non-profit and business management roles, after which Cherolyn entered law school at the University of Ottawa and graduated cum laude in 2003. She was admitted to the bar in Ontario in 2004 and practiced law in Ontario until December 2019. In November 2019, she was called to the bar in British Columbia.

Cherolyn understands that most people prefer to have conflicts resolved rather than endure the financial and emotional costs and uncertainty of litigation. She has a great deal of insight into interpersonal dynamics and conflict. Cherolyn’s considerable skills are of assistance in business, workplace or family situations as much as in the context of litigation.

Cherolyn’s 15 years of legal practice covered a range of legal issues including employment and human rights for employees and employers, commercial, estates, property, breach of contract, construction and family disputes. A passionate problem-solver, Cherolyn has always assisted clients to resolve disputes through negotiation and mediation where possible.

Cherolyn is an active community volunteer, including serving as a board member for the Victoria Bar Association and on the ADRBC Symposium Organizing Team. She is past-president of the Wellington Law Association and severed many years on the Ontario Bar Association provincial Council and subcommittees. She has also served on boards of directors of non-profit organizations and volunteered in mentoring roles with lawyers and new Canadians.

Cherolyn is a member of the Greater Victoria Chamber of Commerce and the ADR Institute of British Columbia. She is a accredited as a Qualified Mediator (Q.Med) through the ADR Institute of Canada and she is a Mediator of the Associate Civil Roster of Mediate BC. She is also a member of the Canadian Bar Association – BC Branch, Association of Workplace Investigators (Canadian Chapter) and Chartered Professionals in Human Resources of BC & Yukon.

Cherolyn also provides services as an Associate of ADR Education.

Cherolyn is a dynamic public speaker and is frequently invited to present on topics such as understanding conflict, conflict resolution, women and negotiation.

Contact us today for availability and rates.

*Knapp Resolutions is operated by Cherolyn Knapp Law Corporation

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