I had the pleasure of piloting HCI’s brand new course, New Ways for Work® – Leaders, to 24 keen learners on two half-days in July 2024. The inaugural class was comprised of Canadian and American leaders from across various sectors, including elementary and post-secondary education, municipal government, healthcare, aviation, industrial processing, court services, and leadership coaching.
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Who should take New Ways For Work® – Leaders?
This course is for managers, supervisors, directors, chairpersons, leadership consultants and any leader who works in corporate, small business, government, public or non-profit sectors. If you lead people, this course will help you navigate and minimize the disruption high conflict personalities cause to your work teams.
Time commitment: 2 half-days live online training with Cherolyn Knapp + optional on-demand videos with Bill Eddy
Frequency: approximately every 2 months at various times of day for leaders in time zones anywhere.
Register for sessions coming up in September or November 2024.
Who should take New Ways for Work® – Coaching?
This course is for executive coaches, human resources partners, Employee Assistance Program (EAP) Service Providers, counsellors, therapists, union representatives, respectful workplace advisors, wellness advisors, and anyone who works one-on-one with employees in a coaching role to learn two coaching techniques:
- CARS Method® Coaching: to help anyone deal with someone else’s difficult behavior, organize their responses to respond to calm down upset people, to redirect their energies, and to focus them on positive future choices and consequences; and
- New Ways for Work® Coaching: structured exercises for an employee who displays high conflict behavior to strengthen the 4 Big Skills™: flexible thinking, managed emotions, moderate behaviors and checking oneself.
Time commitment: 120 minutes of foundational pre-recorded videos with Bill Eddy + 2 half-days live online training with Cherolyn Knapp
Frequency: approximately twice per year.
Register for sessions coming up in October 2024.