Conflict Coaching for Individuals
Knapp Resolutions provides one-on-one conflict coaching of individual leaders and team members to learn new skills for engaging in conflict productively and effectively.
Applications of conflict coaching for individuals:
During Facilitated Conflict Resolution
Every conflict resolution process includes an element of individual conflict coaching during pre-mediation sessions.
Post-Investigation
We work with individuals, who have been found to engage in problematic behaviour, to learn new skills for engaging in conflict productively and effectively.
Leaders & Teams
Individual coaching sessions with leaders or team members to build their capacity for engaging with conflict or integrating new conflict resolution skills.
Knapp Resolutions uses these modalities of conflict coaching:
Insight Conflict Resolution Model
One-on-one coaching to build capacity for engaging constructively in conflict by enhancing communication skills, implementing the insight conflict resolution model, and putting collaborative problem-solving strategies into practice.
CARS Method® High Conflict Coaching
Equip leaders, managers, or team members with effective strategies to navigate high conflict behaviour using the CARS Method®, a structured approach to de-escalate conflict, redirect negative energy, and promote future-focused solutions.
New Ways for Work® High Conflict Coaching
A targeted coaching intervention which focuses on directly supporting employees to reduce high conflict behaviour by developing crucial interpersonal skills through structured exercises, repetition, and making use of the New Ways for Work Workbook.
Our organization was struggling with non-collaborative practices and high-conflict situations. We brought in Cherolyn for tailored conflict coaching sessions and workplace restoration workshops focused on collaborative problem-solving. She came with excellent resources and practical strategies. This led to a transformative understanding of how to work together, significant noticeable improvements in our team dynamics, and empowered our staff to create safe and productive working environments. Her teachings went beyond the basics, introducing fresh ideas for managing confrontational situations.
Senior Leaders, BC Non-profit organization
Cherolyn Knapp is a knowledgable and experienced conflict resolution expert.
Cherolyn’s practice focuses exclusively on conflict and dispute resolution as a neutral party. She is especially well-known for navigating high-conflict and difficult situations. Cherolyn leverages over 15 years of prior experience as a civil litigation lawyer in a range of conflicts and disputes including workplaces, property, contracts, estates, business partnerships, and more.
